Support

Get help with Procrastop.

Support is handled by email, by the developer, Ziad Ismail. Messages are usually answered within a few days.

ziadmohofficial@gmail.com

Before you write

If something is not working, Troubleshoot covers the common causes and usually fixes it in a minute. The Guide explains how to use the app, and the FAQ answers the rest.

Reporting a problem

So an issue can be reproduced, include:

  1. Your iPhone model and iOS version.
  2. The app version, from Settings, About.
  3. What you did, what you expected, and what happened instead.

Please do not send screenshots of anything private. A copy of your task list is never needed for a first reply.

Feature requests

Procrastop is deliberately small: due dates, three timeframes and reminders, with no projects, tags, calendar sync or accounts. Suggestions are still welcome at the same address.

Purchases, tips and refunds

Every purchase is handled by Apple. If one does not go through, or you would like a refund, that is between you and Apple through its usual process. The optional tips in Settings unlock nothing, so there is never anything to restore.

Privacy questions

Procrastop has no accounts and keeps your tasks only on your iPhone, so there is no stored personal data for the developer to export or erase. The Privacy Policy explains what the app does and does not do. For anything else, write to the same address with Privacy request in the subject line.